Category Archives: Hotel and Restorant

Useful Hotel Receptionist Interview Questions

Hotel Receptionist is a person employed in a hotel whose main duty is to answer the telephone and receive visitors. He or she either meets in person or answer through phones and provides first impression of the hotel to the guests.

Hotel industry is rapidly developing and adapting to the requirements of our modern lifestyle. Given below are some common interview questions that come up again and again during interviews for the post of hotel receptionist.

1. What roles and responsibilities lie on the shoulders of a hotel receptionist?
A hotel receptionist has to perform numerous important duties. They are responsible for answering visitor inquiries about a hotel and its services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, filing, records keeping, keyboarding and performing a variety of other office tasks, such as faxing or emailing.

2. What occupation specific tasks that you have undertaken in your previous hotel?
The occupation specific tasks that I performed in my previous hotel include handling telephone inquiries, managing customer relations and providing exemplary services. I also welcomed guests, deal with room bookings, cancellations and handled general requests made by guests during their stay.

3. How do you manage and handle unhappy customers?
It is very significant for any hotel to satisfy their customer. Sadly unhappy customers are part and parcel of running a hotel. Well, I usually handle unsatisfied customers by listening them. The main thing a disgruntled customer wants is to be heard. So I let them speak first and thereafter I try to solve their problem.

4. Why do you wish to become a hotel receptionist?
It is the most general and commonly asked interview question. One has to tell reasons as to why he or she fits into this position. You have to tell how your studies, skills, experience and personal qualities will contribute to the work of the hotel. Think of all the positive traits in your personality that makes you suitable for the job.

5. Why did you left your last job?
Do not speak badly about your previous employer. You can chivalrously answer this question by saying that there was no growth scope in my previous hotel that is why I left it. I am looking for a company with long term growth opportunities.

It is very important to be prepared for an interview. During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So prepare well before appearing for an interview.

Safety norms for hotel guests

Staying in hotels has become a regular part of our lives, therefore it is important to make sure that we know and follow the rules of hotel safety.
Maximize fire safety and security by selecting a room located between the 4 and 6th floor Avoid rooms above the sixth floor–the maximum height that fire-department ladders can reach

When possible do not except a hotel on the ground floor that has doors and windows that open to the outside.

For security in motels, avoid ground floor rooms off the parking lot. If you can’t get a room on a higher level, take one facing the inside courtyard.

Look for information in room about fire safety and read to become familiar with nearest fire exit / stairway and locate nearest fire exit.

When you enter your hotel room, make sure the door closes securely and that the deadbolt works. Keep the deadbolt and safety bar on at all time.

Select a hotel with modern electronic guest room locks, as these locks automatically change the lock combination with every new guest so there is little chance of a duplicate key to your room.

There should be fire sprinklers in hotel rooms, hallways, and meeting rooms likewise for smoke detectors.

Each room telephone should allow outside dialing.

Guest phones located in hallways and lobbies should not allow direct room dialing, so anyone using the phone should have to call the operator and request a room by guest name, not room number.

There should be secure locks on windows and adjoining doors.

The hotel should have well-lit interior hallways, parking structures and grounds.

The parking garage should not have elevators taking passengers to guest floors. It should only go to the lobby.

Don’t answer the door in a hotel or motel room without verifying who it is. If a person claims to be an employee, call the front desk and ask if someone from their staff is supposed to have access to your room and for what purpose.

Keep your room key with you at all times and don’t needlessly display it in public. Should you misplace it, please notify the front desk immediately
Close the door securely whenever you are in your room and use all of the locking devices provided.
Check to see that any sliding glass doors or windows and any connecting room doors are locked
Dont invite strangers to your room – ever.
Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.
Place all valuables in the hotel or motel’s safe deposit box, always.
When returning to your hotel or motel late in the evening, be aware of your surroundings, never be alone, stay in well-lighted areas, and use the main entrance.
Take a few moments and locate the nearest exit that may be used in the event of an emergency.
If you see any suspicious activity, notify the hotel operator or a staff member. Remember it is always “better to safe than sorry”

Spend Your Vacation In Contemporary Style With Rajasthan Hotels

The magic land of Rajasthan is unmatched with any of the states in the country, because of its heritage, culture, sand dunes and lush green forests. Bestowed with natural beauty, it is one of the best places for your vacations, as it offers a lot to explore with relic, preserved for the travelers.

There are hotels in every city of Rajasthan to serve their global tourists. The Rajasthan Hotels serves their guest with contemporary facilities and amenities. They give you a royal treatment with their calm and excellent staff service.

Oberoi Udaivilas Palace, Udaipur:

Located near Pichcola, Udaipur it is one of the best royal heritage hotel in Rajasthan. Designed in Mewari style, it shows the rich culture and tradition of royalty.

Chowki Dhani, Jaipur:

Chowki Dhani, a typical village module resort, is a blend of ethnic with modern comfort. Comprising of nine cottages, 33 royal cottages and 8 Haveli suites, it is one of the best hotel in Jaipur, which not only is a place to stay in but also helps you to get into the village environment with its rural type interior.

Phool Mahal Palace, Ajmer:

Once belonged to a Royal family, located at a peaceful area of Kishangarh, in Ajmer, Rajasthan, Phool Mahal Palace is a well-known and luxury hotel in Rajasthan. It is near Gundalao Lake, which will surely soothe your eyes and soul.

Bhanwar Niwas Palace, Bikaner:

Located in Rampura Street of Bikaner, it is one of the magnificent palaces in entire Bikaner. It has 24 beautiful rooms decorated meticulously by artisans of Bikaner.

Fort Rajwada Hotel, Jaisalmer:

Situated on Jodhpur-Barmer Link Road, Jaisalmer, surrounded by sprawling greenery, is one of the ideal forts for the visitors looking for the blend of luxury, comfort, heritage, and elegance. With 65 rooms designed lavishly, it is a perfect place to spend your Rajasthan vacations.
There are many other Rajasthan Hotels at your service, serving you the best.

Get Small Loans for Your Hotel From Merchant Cash Advance Scheme Of Rapid Capital Funding

Hotel industry generates huge revenues nowadays and proves to be highly profitable. Long time back, it started in a small scale but presently it had grown by leaps and bounds. Starting from economic hotel to royal resorts, all are integral part of hotel industry in United States. And if you want to prosper in this business and also start your own hotel you should first look out for the lending organization to get requisite money for business. Undoubtedly the business cash advance program of Rapid Capital Funding is what you must opt for.

However you must have realized that gathering working capital for your hotel is difficult especially from the traditional lending organizations of the country. They need security guarantee or collaterals so as to get your loan approval from them as quickly as possible. For the sake of getting small loans people often mortgage their property and other saleable things and thus face lot of hassles. However this merchant advance program of Rapid Capital funding offers your money immediately and that too without any sort of difficulty.

Even the business with bad credit can get unsecured business loan up to $250,000 within short time of seventy two hours. Suppose you have been rejected by bank and other lending association you still are eligible to avail this alternative funding from Rapid Capital Funding. In this way this organization has helped so many businessmen who have been rejected by other resources for any kind of cash assistance and stuff.

Unlike the existing lending resources, you will get loan alternative from this Rapid Funding organization and you also do not have to undergo a long process of paperwork, financials and what more. Here you can get loan approval within twenty hours and the money immediately gets transferred on the bank account.

Remember, this program depends on your future credit card sales and thus give you the scope to pay less during your bad times. You are also saved from making fixed payment always. That is not all. You do not have to pay any kind of starting or closing fees. There are no hidden charges and you can concentrate more on saving money like never before.

With Rapid Capital Funding you can ensure to get a steady flow of cash for meeting various kinds of your business needs. Here the business have every liberty to use money wherever they and for that they also do not have to present any sort of planning to this merchant advance company. Thus you can use the fund for payroll fees, buying business devices, renovating things and much more. You will find no shortage of money so far as the merchant cash advance business.

However, you should remember that you have to fulfill few criteria in order to avail its service. That is to say your hotel must accept Visa or Master Card as payment mod, must display a minimum credit and debit card sales of $5,000 every month and also should be current with the lease.

Hotel Api, Hotel Apis, Hotel Xml, Hotel Wholesaler, Hotel Wholesalers

PROVAB TECHNOSOFT, a leading online reservation system development company, provides innovative solutions like travel reservation system, airline reservation system and online reservation system to customers across the globe. We develop hotel reservation system , car reservations system, RIA rich internet applications, custom application development and hotel reservation engine.

HotelsPro, Tourico Holidays, Travco, DOTW and Miki Travel are considered in some of the leading hotel consolidators across the globe. For travel management companies, its a lot faster to connect with these hotel APIs for real time availability and book online as per customers request on click of a button. Cancellations and amendments are also managed online as well. From customer support perspective, the cost of handling hotel API based transactions are much lower and bookings are more efficient as its done in real time.

Demo :

Hotel Reservation Systems is a multi-lingual, web based online reservation systems for travel management companies. This hotel reservation engine comes with B2C (Business to Customers) and B2B (Business to Business) modules to cater end clients and agents as well. The online booking systems is compatible for 23 hotel xmls including GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys. The online reservation engine (B2B, B2C, B2B2C) is a feature rich, robust and scalable web based OTA solution for leading travel companies, where in the return data from GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder and Versys, merged into one XML feed using our proprietary algorithm to get various sorting options from a total of over 100,000 hotels worldwide.

Hotel API provides following:

Best experience for end customers – there are several hotel apis available, which can be integrated on any hotel booking system. Hotel APIs including GTA Travel, Hotelbeds, HotelsPro, Travco, Tourico Holidays, DOTW, Miki Travel provide hotel inventories in multiple languages and power thousands of hotel booking system across the globe. User can search & book the hotels on multiple criteria like location, pricing, offerings and discounts.

More revenue With hotel inventories available through hotel APIs, hotel booking system owners can now focus more on the marketing & sales activities, rather than negotiating the contracts with the hotels directly.

Branding using these hotel APIs, the hotel portal owners can sell the hotel inventory under their brand. More over, they can also create the white labels and share it to B2B agents to do the sales.

Below are some of leading Hotel API /XML Suppliers:

GTA Travel XML
Hotelbeds XML
Tourico Holidays XML
HotelsPro XML
DOTW XML
Travco XML
Kuoni XML
MIKI XML
Jac Travels XML
Special Tours XML
Jumbo Tours XML
Boscolo XML
TravelAsia XML
Restel XML

To know more about us, please visit . You can call us at +91.80.40593555 and email us at
With Regards,
David Mathew
Business Manager
PROVAB TECHNOSOFT

Some Advantages Of Last Minute Hotel Reservations

If you are looking to get out of town at the last minute to enjoy a vacation, finding Last Minute Hotel Reservations can be tricky. Though luxurious and top of the line travel is a dream come true, the reality is that its not affordable to all and sundry. Therefore, many travelers prefer to go for travel packages where they can get affordable . However, having some flexibility in the choice of destination and by being creative while searching for last minute hotel deals, you could get much more that what you had expected.
Sometimes there are advantages in making your reservations at the last minute, especially if you are going to spend a short amount of time.

Nowadays, hotels reserve a lot of their rooms for online customers. Most of the time, travelers who book online reservations, tend to get more discounted rates than normal clients. Major advantages of last minute hotel reservations are:
1.Discounted prices.
2.Securing high-quality accommodations.
3.Ease of online reservations
4.Discovering a new destination

Booking for last minute hotel rooms can give you better chances to save money. Therefore, you can enjoy your vacation with more destinations and activities. Last minute hotel accommodation is a great advantage if you are planning your vacation in a hurry and you do not have much time to do advance reservations. This can also give you a chance to get big discounts in several five star hotels that provide the best quality services.

Good Last Minute Hotel Reservations may include budget, deluxe and luxury accommodations often at discounted rates. Most of the hotel-booking websites offer a wide range of discount hotels to choose from, while some of them allow you to read real customer experiences that are invaluable when it comes to making the right selection. Most of the time, last minute hotel accommodations direct to the next few weeks or months only so this is perfect for people who made spontaneous vacation decisions.

Making successful last minute hotel reservations requires a certain amount of flexibility as well. The exact hotel you wanted to use might not have rooms available, but one nearby that you’ve never tried might have a great package available at significant savings. With a little planning and effort, you might get that truly exceptional last minute hotel deal that will make your vacation a memorable and enjoyable one. With thousands of hotel booking websites, it has become much easier to do a quick research, compare available options, and good last minute cruise deals or last minute hotel deals within your budget.

Bangkok Girl Friendly Hotels Tips On Selecting The Right Hotel

When planning a trip to the infamous sex districts of Bangkok you should consider staying in a hotel that is designated as girl friendly. These types of hotels are well established in Bangkok as the type that wont require their guest to pay an extra joiner fee for inviting a lady back to their hotel rooms. A standard joiner fee charged by non girl friendly hotels typically start at 500THB.

Hotels that are considered girl friendly are some of the best in the world, not just within Bangkok. The Grand Hyatt Erawan and the Peninsula Bangkok Hotels are just some to name a few with high praises for service and quality by major western travel magazine publications. However, those two hotels do come with major price tags.

Luckily Bangkok has many local well known hotels with very affordable room rates that offer excellent service, guest facilities, free daily breakfast and most importantly clean rooms. Best thing of all is that most girl friendly hotels are found near all of Bangkoks 3 red light districts for easy access.

So if youre wondering which red light district to stay in then I have the answer. You should choose a hotel in the Nana red light district.
The red light district of Nana has the highest concentration of girl friendly hotels that is right for everyones budget. If you have money to blow then stay in the JW Marriott or Majestic Grande, both of these hotels are very high in quality. If youre on the frugal side then might I suggest Majestic Suites, Swiss Park and Nana Hotel, which are very popular with frequent visitors to Nanas red light districts.

Since Nana is near the red light district of Soi Cowboy, so close in fact that you can walk there in about 15 minutes, you dont have to really worry about finding a hotel over there. Because Nana has more freelance lady pick up spots is another reason why Nana is the better area to be in. And if youre interested in visiting Patpongs red light district then it shouldnt be a problem at all since there is a BTS Sky Train station in Nana.

One last tip is to always book your room for two guests. Even though a hotel is girl friendly they still require you to do so. Its just a formality that should be followed since booking a room for two normally doesnt cost you any extra money. Besides youll get an extra breakfast coupon since breakfast is also included in most hotels room rates.

Services to Look for in a Kauffman Performing Arts Hotel

The Kauffman Performing Arts Center in Kansas City is one of the premier live performance venues in the state. It attracts world class entertainment such as live plays, ballets, operas, children’s events and orchestral concerts. When people want to see excellent live entertainment in a venue that has a rich history and a pleasant atmosphere, then they choose the Kauffman Performing Arts Center. If you want your visit to the Kauffman Center to be truly enjoyable, then you need to book a room in a Kauffman Performing Arts hotel that offers all of the services and amenities that you will need to make your time memorable.

The first thing to look for in a good Kauffman Performing Arts hotel is location. The Kauffman Performing Arts Center is located on Broadway in downtown Kansas City. The ideal location for a good hotel is on Broadway within walking distance of the center. There are several good hotels that you will find on Broadway that are experts in catering to the people who patronize the Kauffman Center. When you are buying your tickets to an event at the Kauffman Center, be sure to ask the box office representative to recommend a good hotel in the area for you. The closer you can get to the center, the less money you will have to spend on cab fare to get yourself to the hotel.

If you want to incorporate more of downtown Kansas City into your visit to the Kauffman Performing Arts Center, then you may want to consider a hotel that is located between the center and the Kansas City Power and Light District. This is the part of downtown Kansas City that has all of the best nightclubs and restaurants for visitors to enjoy. If you want to enjoy a good meal before the performance and then be able to unwind with your friends in a good nightclub when the performance is over, then get a hotel between the Kauffman Performing Arts Center and the Power and Light District.

When you choose a Kauffman Performing Arts hotel, try to choose one that can help you get tickets to the show that you want to attend. Some of the local hotels have deals on tickets and rooms for people coming in from out of town, or local people that do not want to deal with traffic when the performance is over. The hotel deals you will find can save you money and may even be able to get you better seats for the performance of your choice.

International Hotel Chain Plans To Open New Jamaica Hotels In 2012

During the Caribbean Marketplace event hosted by the Caribbean Hotel and Tourism Association (CHTA) in the Bahamas, leading international hotel chain Choice Hotels International announced plans to expand its business in key Caribbean holiday destinations including Aruba, Barbados, Puerto Rico, Trinidad and Tobago and the United States Virgin Islands.

While these markets form part of Choice Hotels long term strategy, spokespeople for the group have stated that opening new Jamaica hotels in 2012 are part of the company’s more immediate plans. Bill Clegg Regional Vice President for Brand Performance and Programs of Choice Hotels International, pegged Jamaica as one of their top five target markets in 2012 in a nod to the growing popularity of Jamaica holidays. We are very keen on re-establishing our presence in Jamaica and driving more business to an already robust tourism destination within the region noted Mr Clegg.

While the Choice Hotels Group is keen to launch its economy and midscale brands to offer affordable Caribbean hotels it is now most excited at the prospect of launching its luxury brand: the Ascend Collection. Choice Hotels provides the opportunity for historic, boutique or otherwise distinctive independent Jamaica hotels to be part of the of the luxury Ascend Collection brand through its membership programme. Jose Salvador Icaza, the Caribbean Franchise Development Director for Choice Hotels International stated the following of the membership programme, Hotel members benefit from our powerful marketing and reservations systems, education and training, and are given the tools to strengthen their commitment to service excellence We’re excited about Ascend and hope to bring Jamaica online in the near future.

Choice Hotels eagerness to launch in Jamaica is part of a growing trend of hotel groups seeking to gain a foothold in the Caribbean island as it continues to prove itself as one of the leading Caribbean holiday destinations. Many people anticipate that the upcoming 2012 Olympic Games will thrust the island further into the spotlight with high hopes of another dominating performance from track and field star Usain Bolt as well as other top performing Jamaican athletes.

Tourism officials in Jamaica have acknowledged the 2012 Games as a key marketing opportunity that can lead to a substantial increase in the number of people booking holidays in Jamaica. Minister of Tourism and Entertainment Dr. Wykeham McNeill noted that the islands sports personalities would be key in building the islands tourism brand and marketing Jamaica holidays to travellers from key international source markets.

In 2009 you experienced the fever Bolt crated at the 12th IAAF World Championships in Berlin. Well its only gotten bigger because Bolt was adding to Jamaicas past Olympians and world record holders. Today the list goes on and on with Asafa Powell, Yohan Blake and Veronica Campbell-Brown, Dr Wykeham said.